Toll Free Numbers Service

We are a leading service provider for the Toll Free Numbers Service.

Manage your contact centres more effectively.

Keya IT Research Toll-Free tools can simplify contact centre management by tracking relevant data and intelligently routing calls for optimum performance.

  • Fine-tune your contact centre’s call routing to shorten agent talk time, reduce overall staffing requirements and better manage the use of facilities.
  • Allocate staff more effectively by tracking the number of calls received and completion rates.
  • Save management hours spent by eliminating the need for service orders on routing changes.
  • Working with the TeleManager tool, use account codes to gather rich data on calling patterns and then develop more effective business strategies.

Improve your customer service.

Keya IT Research’s Toll-Free Services provide the tools you need to deliver immediate, responsive service – locally, nationally and around the world. Provide a differentiating human touch as your people respond immediately to customers’ needs, helping to resolve problems and looking for up-selling opportunities.

  • Efficient call handling results in higher call-completion rates and increased customer satisfaction.
  • You can exceed expectations by providing precise navigation through your automated call centre system, reducing wait times and ensuring accurate agent handling.
  • Toll-free telecommunications can work hand-in-hand with your web presence to deliver complementary services.

Improve security and protect against downtime.

Keya IT Research Toll-Free includes numerous safeguards to ensure the security and continuity of critical business functions.Domestic Toll-Free services are backed up by the secure, reliable Keya IT Research IP network, ensuring calls are routed with minimal disruption in case of an emergency.

  • A special Business Continuity application helps you assess risks to service interruption and plan for additional capacity on demand.
  • Designated account codes help to minimize fraud and ensure that outbound long-distance calling is limited to business priorities.
  • We can help design plans to avoid security breaches on your network and provide for immediate corrective actions.

Make the most of your resources.

We offer a flexible range of Toll-Free Services to help you optimize your service delivery.

  • Calls can be routed to accommodate differences in time zones and business hours.
  • Routing can also be managed on a predetermined percentage basis to avoid under- or over-staffing at specified locations.
  • The Toll-Free platform can dynamically allocate calls across multiple contact centres on a call-by-call basis.
  • Prepare for emergencies such as snowstorms and network/equipment failures with reliable backup measures, including rapid adjustments to routing patterns.

Ready to get started

Keya IT Research’s Toll-Free Services provide the tools you need to deliver immediate, responsive service – locally, nationally and around the world. Provide a differentiating human touch as your people respond immediately to customers’ needs, helping to resolve problems and looking for up-selling opportunities.

Request a free Quote

Company

Our Services

Address

126, Bagdola , Dwarka sector-8,
Near Mother Dairy, Bagdola,
Sector 8 Dwarka,
Dwarka, New Delhi,
Delhi 110075

Contact

+91-8802083910

(Toll Free )1855-858-1947
Email Address:pawanxpert@gmail.com